Refund & Return Policy

At Vexel Max, we aim to provide you with quality products and a smooth shopping experience.

🔁 Return Policy

If the product does not meet your expectations, you may return it immediately to the delivery person at the time of delivery.

• The product must be checked before accepting the delivery.

• If you wish to return the product, you must hand it back to the delivery person immediately.

• The applicable delivery charge must be paid by the customer.

• Once the product has been accepted and the delivery has been completed, returns and exchanges will not be accepted.

💰 Refund Policy

Refunds are applicable only in cases where a return is accepted according to our return policy.

• If an eligible refund is approved, the refund will be processed after the returned product is received and inspected.

• Delivery charges are non-refundable.

• Refund processing time may vary depending on the payment method.

⚠️ Important Notice

Please carefully check the product, size, color, and condition before accepting your order from the delivery person.

By accepting the delivery, you confirm that you have received and accepted the product.

Vexel Max reserves the right to refuse returns or refunds that do not meet the conditions of this policy.